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1. Core Component Coverage

• Frame & Manufactured Components: Covered for 10 years from the manufacture/invoice date.
• Insulated Glass Units (IGU): Covered for 5 years specifically for failures of the air seal or material imperfections that fall outside standard ASTM allowances.
• Hardware: * 5 years: Magnet systems, wheel systems, panel interlocking systems, and hinge systems.
  • 5 years: Door handles, cylinders, deadbolt systems, and multipoint locking systems.
• Finishes: Standard powder coat, PVC, and laminated finishes are covered for 10 years.
  • Note: This is reduced to 3 years for custom colors or products installed within 2 miles of the ocean.

2. Specialized Product Coverage

• Laminated Glass: Covered for 5 years against premature delamination that obstructs vision.
• Wood Cladding: Covered for 5 years, provided the wood was stored in a dry space and sealed within 7 days of delivery.
• Retractable Screens: Covered for 1 year (excludes the screen mesh itself).

3. Key Conditions & Exclusions

• Non-Transferable: The warranty is generally non-transferable unless you participate in their specific warranty transfer program.
• Pre-Installation Inspection: You must inspect the product upon delivery. Installing a damaged or nonconforming product may void your ability to claim those specific damages later.
• Installation: Labor and workmanship of the install are warranty for 1 year.  Limitations:  Does not cover House movement and settling.

How to File a Claim

If you need to use the warranty, they require claims to be submitted via their website at www.grandviewpatiodoors.com or by calling xxxx. You will need:

• Proof of purchase.
• Photos/videos of the issue.
• Reporting within 30 days of discovering the defect.